Politique de remboursement

Returns & Refunds:

We accept returns for both defective and non-defective products within 30 days of delivery. Exchanges are accepted for items of the same price, or if the replacement item has a different price, the difference must be paid or credited at the time of the exchange. All returns and replacements are handled electronically via email; you do not need to return any physical item.

Method and fees: Returns and exchanges are processed in-store via email and at no cost to the customer. No restocking fees apply.

Refund processing: Approved refunds are issued within 14 days of confirming the return or replacement.

Conditions/limitations: Refunds are not available for system incompatibility, failure to follow installation or activation instructions, or misuse.

All products are delivered digitally; no physical items are shipped. Software is downloaded directly from the official Microsoft website, and licenses activate on one compatible device.

Keyzzone is operated under:
KEYZONE LIVING LTD
Street: 128 CITY ROAD
City: LONDON
Country: United Kingdom
Postcode: EC1V 2NX
Company Number: 16916122
Email: info@keyzzone.com
Phone: +44 7398 470821